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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About the London Transport Museum

What are the London Transport Museum’s opening hours?

The museum is open daily from 10:00 AM to 6:00 PM, except on Christmas Day and New Year’s Day.

How can I buy tickets?

You can easily purchase tickets online through our website for a hassle-free experience.

Is the museum suitable for families?

Yes, the museum is perfect for families! With interactive exhibits, the All Aboard play area for young children, and family-friendly tours, there’s something for everyone to enjoy.

Is there parking at the museum?

The museum is located in Covent Garden, where there are limited parking options nearby. We recommend using public transport or nearby car parks for convenience.

Is the museum accessible to visitors with disabilities?

Yes, the museum is fully accessible, including ramps, lifts, and accessible toilets. We strive to make every visit comfortable and welcoming for all guests.

Can I take photos at the museum?

Yes, photography is allowed for personal use. Please note that flash photography and tripods are not permitted in certain areas.

Are there any food options at the museum?

Yes, the museum has a café offering a selection of hot and cold meals, snacks, and drinks. It’s the perfect spot to relax during your visit.

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.